Returns & Exchanges
We want you to love your Sixpenny pieces for years to come, which is why we offer a 30-day return window for most items to ensure they fit perfectly in your home. If a piece isn't quite right, we'll help you navigate the return or exchange process with ease.
Return Process
- 1.Initiate Your Request
Contact our customer concierge team within 30 days of delivery to start your return or exchange process and receive a return authorization.
- 2.Prepare the Item
Carefully disassemble and pack your items in their original packaging to ensure they are protected during the transit back to our facility.
- 3.Schedule a Pickup
For larger furniture pieces, we will coordinate with our specialized freight partners to schedule a convenient time for curbside or threshold collection.
- 4.Receive Your Refund
Once our team inspects the returned item, we will issue a refund to your original payment method, minus any applicable restocking or shipping fees.